Sears in Saugus, MA Open now

Reviews about Sears

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  February 01, 2019, by faudfd
  Run away from the Jewelry sears at This mall. I never ever Seen a store clerk and the supervisor both racist. Clerk didn't want to show a watch that was expensive for a while until I insisted. Then to show her that I could buy, buy the $300 watch from her. Then the watch didn't work after three months later. All I wanted to was to fix it, not to returned back. I went to another store that was heaven compare the customer service from sears square mall jewelry store to fix it. Still not fix it...and the manager from Jewelry store answer was "we didn't rent a watch to you, call the Casio.bye." I called the manager of the Sears Square one mall and his answer was "when you bought the watch was working." So this store doesn't know that their products can be defective. I spend $300 with insurance and all I get is the poorest service ever. I thought sears value their customer regardless color, race, accent honorable. As long as they have money to buy from you. The worst thing is if the boss is horrible what you think from the bottom down. Run away from that is store especially if you have an accent. You buy anything from this store is final, no return policy.