La-Z-Boy Furniture Galleries in Saugus, MA Open now

Reviews about La-Z-Boy Furniture Galleries

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  December 07, 2019, by Joel Buford
  Both Deb and Paul have AMAZING customer service skills. They should be role models for how other companies/ businesses train their employees. They are both patient and understanding. BUT, more importantly, they know how to listen to the customer. On more than one occasion when I was waiting for them to come back to me, I observed them working with other customers who were being impatient. Both Deb and Paul new exactly what to say to make the customer relax and feel comfortable. They understand that just "making the sale" is not priority, but listening to the customer and relating with them is of utmost importance! Thank you, Deb and Paul!!!! I hope to do all my shopping with you at La-z-Boy!